You have been referred to us by your regular veterinarian and we would like to welcome you to our hospital and give you some guidelines about what to expect during your visit.
Please call 2687 1030 to book an appointment and
Please ensure you arrive on time, and bring along
It is best if the person bringing the pet to us is
TWSAEH is a busy 24 hour hospital, and our standard consultation time is for 15 minutes.
If your pet needs blood tests or there are options for you to consider the consultation may take longer, up to 2 hours.
At TWSAEH the doctors will often advise the need for sedation to perform X rays, ultrasound and other procedures. Sedation is often needed to reduce the stress on your pet, and to get the ideal positioning for these tests. If your animal needs to be admitted to hospital, we will ask for a deposit covering the estimates for investigations and surgery and your pet’s stay in hospital.
Our visiting hours for hospitalised pets are
We will send the medical records back to your regular vet after your pet’s stay, so they can provide optimum ongoing care. They know the most about your pet and are the best choice for continuing treatments. We will only treat your pet for the purpose of the referral and any conditions directly associated.
Thank you for trusting us with your pet’s care.